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Tax Season 2024: How to Create an Online IRS Account

The Internal Revenue Service (IRS) provides access to various tax tools through a single account, simplifying the login process with consistent credentials. Here’s a breakdown of key information regarding creating an account, verifying identity, troubleshooting common issues, and ensuring security: Creating a New Account (Online IRS Account)

To access IRS services, excluding PTIN and FIRE systems, individuals must create a new account using, a designated technology provider for identity verification and sign-in services. Users with existing accounts from state government or federal agencies can sign in without re-verifying their identity. However, new users are required to create a new account. This verification process applies to various IRS services, including online account management, Get Transcript Online, Online Payment Agreement, obtaining an Identity Protection PIN (IP PIN), Tax Pro Account, e-Services, and submitting Forms 2848 and 8821 Online, as well as business tax accounts.

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Identity Verification:

To verify identity with, individuals need to submit a photo of an identity document, such as a driver’s license, state ID, or passport. Additionally, they must provide a selfie or opt for a video chat with a live agent. Assistance is available for those requiring help with identity verification or submitting a support ticket through the IRS Help Site. For users with accessibility needs or difficulties with photo-taking, alternative assistance options are provided.

Troubleshooting Identity Verification Issues:

If users encounter difficulties verifying their identity with, they can seek assistance on the help site. Specific error codes may indicate issues, such as mismatched names or security conditions preventing access. Users should follow the recommended steps provided in the respective error messages for resolution.

Account Eligibility and Restrictions:

The system does not permit account creation for individuals under 18 years old. However, users with an Individual Taxpayer Identification Number (ITIN) can create an account and sign in with to access IRS services.

Data Privacy and Security:, as a credential service provider certified against federal standards, is required to store user information securely. While certain data is retained for verification purposes, is committed to protecting users’ privacy and adhering to strict privacy and security regulations. Users can manage their personal data and review’s privacy policies on the IRS Help Site.

Account Security Measures:

To enhance account security, users are encouraged to promptly address suspicious login activity by signing in and changing their passwords. It’s essential to use strong, unique passwords for all accounts and refrain from sharing them with others. Additionally, users should report any suspicious activity, such as phishing attempts, to the IRS.

In summary, the Milestone Credit Card application streamlines financial management and empowers users with valuable resources and tools. By adhering to best practices for account security and identity verification, individuals can navigate IRS services confidently and securely.

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